This policy explains what information ScribNet collects through scribnet.com, how we use it, and the choices you have. We have tried to keep it short and plain.
Who We Are
ScribNet is a managed IT services provider located at 553 Southlake Blvd, Ste 404, North Chesterfield, VA 23236. You can reach us at info@scribnet.com or 804-773-7090.
Information We Collect
Information you give us. If you contact us through the website form, we receive the details you enter: your name, company, email address, phone number (optional), the topic you select, and your message. If you email or call us directly, we receive whatever you choose to share.
Email sign-ups. If you ask us to send you a guide, newsletter, or other resource, we collect the name and email address you enter on the sign-up form.
Technical information. Our website is delivered and protected by Cloudflare. To do this, Cloudflare processes technical details such as your IP address, browser type, and the pages you request. Our contact form also uses Cloudflare Turnstile, a spam check that looks at signals from your browser to tell people from automated bots.
This site does not currently use advertising trackers or analytics cookies.
Email Updates and Resources
If you sign up for one of our guides or updates, we use your name and email address to send you the resource you requested and, from time to time, information about our content, products, and services. We use Mailchimp, an email service provider, to manage our mailing list and send these emails, so your name and email address are stored with them.
You can unsubscribe at any time using the link at the bottom of every email, or by emailing info@scribnet.com. Signing up is optional, and contacting us through the website does not add you to our mailing list.
How We Use Information
- To respond to your message and discuss your IT needs.
- To provide and quote services you ask about.
- To send the resources and email updates you sign up for.
- To keep the website secure and prevent spam and abuse.
- To meet legal obligations.
Who We Share It With
We share information only with service providers that help us run the website and our business, such as Cloudflare for hosting, security, and delivery of contact form messages to our team, Mailchimp for email updates you sign up for, and where required by law. We do not sell your personal information.
How Long We Keep It
We keep messages for as long as we need them to respond to you and to keep reasonable business records. You can ask us to delete your information at any time.
How We Protect It
The website is served over an encrypted connection (HTTPS), and the contact form includes spam and abuse protections. No method of transmission or storage is completely secure, but we take reasonable steps to protect the information you give us.
Your Choices
You can unsubscribe from our emails at any time. You can also contact us to ask what information we hold about you, to correct it, or to have it deleted. Email info@scribnet.com and we will respond.
Children
This website is intended for business use and is not directed to children under 13. We do not knowingly collect information from children.
Changes to This Policy
We may update this policy from time to time. The date at the top of the page shows when it was last changed.
Contact Us
Questions about this policy? Email info@scribnet.com or call 804-773-7090.